Shipping Policy

Shipping Methods and Processing Time

At JZX Group, we aim to provide prompt and efficient shipping services to our customers. We use local couriers to ensure timely delivery of your orders.

Processing Time: Orders are processed within 1 day.

Shipping Time: Deliveries typically take 1 day, with a maximum of 2 days.

Shipping Costs and Free Delivery

We offer free delivery for some products within the Dubai emirates. For other products, shipping costs range from 100 AED to 300 AED, depending on the distance and size of the product.

Free Delivery: Available only within Dubai emirates for select products.

Paid Delivery: Ranges from 100 AED to 300 AED based on distance and product size.

Shipping Locations

We provide shipping services within Dubai, United Arab Emirates. For international shipping, we only handle bulk quantity orders.

Domestic Shipping: Available within Dubai, United Arab Emirates.

International Shipping: Available for bulk quantity orders only.

Order Tracking

Once your order is shipped, you can track it through our website. You will receive email notifications at every stage of the shipping process, keeping you updated on your order status.

Damaged Packages

If your product is damaged due to our handling, we will replace it at no extra cost. Please contact us immediately if you receive a damaged item.

Address Changes

Customers can change their shipping address after placing an order. However, you must contact us before the order is shipped to request an address change.

Contact Us

For any shipping inquiries or issues, please contact us at:

Website: jzxaircoolers.com

Email: contact@jzxaircoolers.com

Phone: +971567402353

Thank you for choosing JZX Group. We are committed to delivering your orders promptly and efficiently.