Shipping Policy

Countries Eligible for Returns: United Arab Emirates

At JZX Air Coolers, we want you to be completely satisfied with your purchase. We accept returns and exchanges under the following conditions:


Acceptance of Returns:
Defective Products: We accept returns for defective products. If you receive a product that is defective, please contact us immediately to arrange for a return or exchange.

Non-Defective Products: We accept returns for non-defective products within 2 days of the purchase date. Products must be in new condition, unopened, and in their original packaging.


Product Condition for Returns:
We accept returns only for products that are new and unused. This includes items that are unopened in their original packaging or have never been used.


Return Method:
Customers can return eligible products to our office location at JZX, Palace Tower, SP Oasis – Office No: 2102, Silicon Oasis, Dubai.


Restocking Fee:
There is no restocking fee applied to returns.


Contact Us:
For any questions regarding our return policy or to initiate a return, please contact us at [contact@jzxaircoolers.com]

Mob : +971 56 740 2353


For more information, please visit our [Return Policy Page](https://jzxaircoolers.com/return-policy).